Shipping Policy
FREE DELIVERY FOR ALL ORDERS TO SINGAPORE
All orders will be dispatched within 2-3 workings days once they've been made. While we will do all we can to ensure your order is delivered on time, we cannot be held responsible for conditions beyond our control such as severe weather and service interruptions.
Next-day Delivery available at $12 & $25 (for orders going to addresses in Sentosa).
Once your order is dispatched we will notify you via email with a tracking number.
INTERNATIONAL SHIPPING AVAILABLE
We deliver to the following countries:
Australia
Austria
Belgium
Canada
Denmark
Finland
France
Germany
Hong Kong SAR
Ireland
Italy
Japan
Malaysia
Netherlands
New Zealand
Norway
Poland
Portugal
Singapore
South Africa
South Korea
Spain
Sweden
Switzerland
UAE
United Kingdom
United States
International shipping can take up to 4 weeks during the on-going Covid-19 situation.
All international orders will be dispatched within 3 working days once your product has been made. A flat shipping rate of SGD$55 will be charged for orders under 1kg in weight. Heavier items not exceeding 3kg in weight will be charged SGD75. Customs, taxes, duties and collection fees may still apply. All duties and/or taxes are the responsibility of the customer and are not collected by bound.sg, nor are they included in the order total. Any applicable fees will be due upon delivery.
*Please note these are estimated shipping times only and do not include Saturdays, Sundays and public holidays. Orders will take 1-3 working days to be processed and shipped out.
Once your order is dispatched we will notify you via email with a tracking number.
TAXES & DUTIES
All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery). We ship your package DDU, "duties and taxes unpaid", and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, you must pay them in order for your package to clear customs.
Customs authorities require that we state the value of your order directly on your package(s). Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.